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6043132121
vitalpg@vitalmro.com

101, Jalan Merbau, Pusat Perniagaan Oren, 13000 Butterworth, Pulau Pinang, Malaysia Butterworth Pulau Pinang (MY) 13000 Malaysia

Shipping Policy

                                  Order Processing


                                  Once your order is placed it will be reviewed. Orders will be dispatched within 1 – 2 business days upon us receiving your order.


                                  Indusmart deserves the right to cancel any orders that are not in line with our Terms and Conditions.


                                  Because we want to offer you the quickest delivery possible, please kindly be advised once your order enters our system, we are not able to cancel it.


                                  Please kindly be advised we do not provide replacements.



                                  Shipping & Handling

                                  All orders are processed on business days (Monday – Friday, excluding Public Holidays within Malaysia). Please note that if your order was placed over the weekend, it will be processed the following week.

                                  After processing, orders may take up to 2-8 working days to be delivered.


                                  Delivery Services

                                  • DHL eCOMMERCE

                                  Delivery charges will be based on weight. Maximum weight up to 30kg.
                                  All charges rate will be informed by our side before order confirmation.

                                  Shipping may take additional time during promotional periods, holidays and extreme weather conditions.

                                  To install this Web App in your iPhone/iPad press and then Add to Home Screen.